General Data Protection Regulation (GDPR)
We are a Data Controller of your information.
Our needs to perform a contract with you
You have given us permission to do so
Processing your personal information is in our legitimate interests
We need to comply with the law
Personal data that we process shall not be kept for longer than is necessary. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.
If you are a resident of the European Economic Area (EEA), you have certain data protection rights. If you wish to be informed what Personal Information we hold about you and if you want it to be removed from our systems, please contact us by email.
3rd Party Processors
We have limited the number of 3rd parties we use to process your data and do not sell your details to anyone.
When using our booking system Calendly LLC will process the booking for us and their GDPR statement can be read here.
If you have a session with us using Zoom and setup an account with them then their GDPR policies will apply.
We use Stripe for processing subscription payments and their GDPR policy applies.
In certain circumstances, you have the following data protection rights :
The right to access, update or to delete the information we have on you.
The right of rectification.
The right to object.
The right of restriction.
The right to data portability
The right to withdraw consent
When you contact us via email, we will collect your name and email address and any other information you supply at the time. By contacting us you consent to us using this information for correspondence purposes, notably to discuss your interest in Hypnotherapy treatment and to book an appointment. To have your email deleted from our records, please contact us by email.
Subject to your prior consent, we may publish information you provide about treatment you received from us as a Testimonial on our website. Such information may be available, via the internet, around the world. We cannot prevent the use (or misuse) of such information by others. To have your testimonial deleted from our website please contact us by email.
Like any other website, our website uses ‘cookies’. These cookies are used to store information including visitors’ preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users’ experience by customizing our web page content based on visitors’ browser type and/or other information.
You can choose to disable cookies through your individual browser options. More information on how to do this can be found by visiting the following links :
https://support.microsoft.com/en-gb/help/17442/windows-internet-explorer-delete-manage-cookies (Internet Explorer);
https://support.apple.com/kb/PH21411 (Safari); and
Note that if you block cookies, some features of our website may not be available to you.
The site uses Google Advertising Cookies to allow us to see information on the profiles of visitors. We use this to best understand how we can improve the site for our visitors. We do not associate any information gathered by Google with any Personal Identifiable Information (PII). No PII information is collected on this site. You can opt-out of Google cookies here.
Links to other sites
Our website follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services’ analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analysing trends, administering the site, tracking users’ movement on the website, and gathering demographic information.